Here’s a comprehensive Refund and Returns Policy for Baghdad International School:
At Baghdad International School, we strive to provide high-quality educational services and products. This Refund and Returns Policy outlines the conditions under which we offer refunds and returns for our educational courses and books. By purchasing our products or enrolling in our courses, you agree to the terms outlined in this policy.
1. Educational Courses:
A. Refunds:
- Cancellation Before Course Start: If you wish to cancel your enrollment in a course before the course begins, you may request a full refund within [15] days of your purchase. Please contact us at [Learnarabicwithdoaa@gmail.com] or call us [+1 (347)-460-6224 , +1 (765)-400-9295] to process your refund.
- Cancellation After Course Start: Refunds for cancellations made after the course has started are generally not available. However, if you encounter extenuating circumstances, please contact us to discuss possible options for a partial refund or credit towards future courses.
B. Course Transfer:
- Before Course Start: If you need to transfer to a different course before the original course begins, you may request a transfer within [3] days of your purchase at no additional charge. Please contact us to facilitate the transfer.
- After Course Start: Transfers to a different course after the course has started may be subject to availability and additional fees. Contact us to discuss transfer options.
2. Books:
A. Returns:
- Condition of Books: Books must be returned in their original condition (unopened and unused) within [2] days of receipt for a full refund. Returns will not be accepted for books that are damaged, marked, or otherwise not in resaleable condition.
- Return Process: To initiate a return, please contact us for a return authorization and instructions. You will be responsible for the return shipping costs unless the return is due to an error on our part.
B. Refunds:
- Processing Time: Refunds for returned books will be processed within [7] business days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.
- Non-Refundable Items: Certain items may be non-refundable, such as digital products or special orders. These will be clearly indicated at the time of purchase.
3. General Conditions:
- Processing Fees: A processing fee may apply to certain refunds or returns. This fee will be communicated to you at the time of your request.
- Exceptions: This policy may not apply in cases where a product or service is purchased through a third party or as part of a special offer. Specific terms and conditions will be provided at the time of purchase.
Need help?
If you have any questions or need assistance with refunds, returns, or course transfers, please contact us at:
Baghdad International School
Indiana, United States
Email: [Learnarabicwithdoaa@gmail.com].
Phone: [+1 (347)-460-6224 , +1 (765)-400-9295].
We are here to assist you and ensure a satisfactory resolution to any issues you may encounter.